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Why Process Matters


I have a job that most people would find either very interesting or very boring.  I’ll let you decide which, but essentially my job is to help people quantify the financial benefits of Optimizing their Investment in their people.   Which people? ...
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Esquire eInk Cover


The latest edition of Esquire Magazine hit the newstands today. What makes this one noteworthy is that it has an eInk display embedded in the...
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Enterprise Mashups on Stage at CeBIT


Last week the world's largest annual computer expo, the CeBIT conference, was held in Hannover, Germany. While CeBIT still covers the latest physical advances in things like consumer electronics, server hardware, security and access devices, etc,...
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Best Practices in Campaign Management


Now that we’ve covered the basics of how campaign management works in Salesforce how do you get the most bang for your buck? Here are some suggestions to get you...
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Avoiding the Hidden Costs of Cloud Computing


George Lawton recently provided a post describing how "as with SOA, some development costs obscured by cloud computing." He extensively quotes iTKO’s John Michelsen and this is greatly appreciated. George writes that while cloud computing holds...
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Touring with Salesforce.com and Google


What an exciting week between Google and Salesforce! Let's recap with our perspective on Monday’s announcement event, and Wednesday’s Tour de Force marketing stop in New York City. A few overall...
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